Car Dealership wont refund my deposit...false advertisement?

I am military living in Colorado and wanted to purchase a vehicle from a dealership that i seen online. I wired the dealer $1000 and called him about 1hr later letting him i know i just sent the money. My wife wanted me to confirm with him about it having a sunroof. I told her yes, but still asked and the dealer replied no!





I asked for my deposit back and he said sorry bud. I went home asking myself what made me think it had a sunroof. So i looked online and confirmed that it said sunroof on their autotrader ad. I called the dealer back and he informed me that it was human error and that it also says on there no refunds of deposits. To this day i havent signed any paperwork, whatsoever. I hope someone can steer me in the right direction.Car Dealership wont refund my deposit...false advertisement?
The dealer is in violation of the law. ALL deposits are refundable. It doesn't matter what you put it on, it is fully refundable. Sometimes a shady dealer might try to get away with it by calling your deposit a down payment, thinking the phrasing will allow them to keep your money. But that's not true.





A deposit is any type of payment made for the explicit purpose of a future purchase. Your deposit is 100% refundable. Also, you put the deposit on a vehicle with a sunroof since that's the way it was advertised. But they don't have that specific vehicle. Therefore, they owe you your deposit in full.





Don't call anymore. You now need a paper trail to prove your case. You need something in writing that can be introduced as evidence should you have to go to Small Claims Court.





Send the owner a certified letter stating that you want a full refund of your $1000 deposit within 48 hours of receipt of the letter. Or you will file against them in Small Claims Court. Be sure to get a Delivery Confirmation on the letter too, so you can track it to be sure it was delivered.





If they don't respond, file a claim against them in the county from where you wired the money to them. If you file it in any other county, your case will be thrown out on a technicality.





Bring the ad with you to court and you should easily get a judgment in your favor. Good luck.Car Dealership wont refund my deposit...false advertisement?
You were very foolish to send money for a car you have not driven and inspected in person. You should be able to get your deposit back only because you have not signed any actual papers. If they balk at refunding the deposit, tell them you will be in touch with the Licensing Department (which issues their operating permit) and the State Attorney general. If they don't pony up the cash, follow through with the calls.
It would be a small claims matter in court. You will probably not get anything unless there is proof of you giving the money like a transaction number and proof of their false advertisement. THis matter would drag out for years and happens alot but youd be spending more money taking it to small claims court than the money you lost...my advice is dont send money to anyone unless you have a signed paper or a refund policy
Start by filing a complaint with your local better business bureau and than your secretary of states office. Let the dealer know that you intend to file with both unless your deposit is returned. Try talking to various people at the dealership including the owner (generally the name sake of the dealarship) and write letters. If this doesn't reconcile the situation, take them to small claims court.
Why didn't you go see the car first? I mean it could have been missing doors and seats. You wouldn't know unless you went there in person.





Never ever wire or western union cash..... you will never see it again 100% of the time.
Buying a vehicle without seeing, feeling. smelling, test driving it?


You need to loose this money to garner a lesson from this.
take him to small claims court